How do I turn on international payments on Paystack?

Depending on the nature of your business, you may have the need to collect payments from customers in foreign countries. With Paystack, you are able to receive payments from customers anywhere in the world as long they're using a Mastercard, Visa, or Verve card. For Nigeria, Kenya and South Africa based businesses, we also support international payments through American Express cards.

When creating your business, we ask you whether you require international payments for your business. If you choose yes and fulfil all the requirements, international payments will be granted when your business is activated. To confirm whether you already have access to international payments, please visit your dashboard preferences. If you have access, the box beside 'Accept international payments' will be ticked as shown below:

What if I don't have international payments enabled?

If you do not have international payments enabled, you will have to submit an international payments request from the Preferences or Settlement Accounts tab in your dashboard settings.

Also, depending on your country or business type, i.e. Starter or Registered; you may have already provided us with the verification documents we require for international payments. To confirm this, please see our requirements here: What are the requirements for enabling international payments for my business? 

If we already have these documents, you simply have to click on 'Request International Payments' to submit a request as illustrated below.

Your request will be sent instantly using the verification documents you provided when activating your business. Once you successfully submit an international payment request, you should get a response from us within 48 hours of your submission.